Welcome to Mount Oriel Medical Practice
NEW PHONE SYSTEM - The Practice is getting a new telephone system. We would ask your patience as the staff get to grips with the new system. On Tuesday 24 August 2021 our phone lines will go down for a while over lunch - if you need to speak to a doctor urgently please ring our Practice Mobile - 07942 014375.
If you are suffering from a new cough, fever or any other coronavirus related symptoms please do not come to the surgery – stay at home.
Carers - if you are eligible for a carer's allowance or you are the sole or primary carer of an elderly or disabled person - you may be eligible for the Covid-19 vaccine. Please email the Practice on reception.Z00136@gp.hscni.net explaining how you meet the criteria and we will get back to you.
In order to manage the coronavirus pandemic and protect both staff and patients we no longer have pre-booked appointments for GPs. If you need to speak to a GP, please telephone the surgery between 8.30am and 10.30am to request a call back. At times of high demand these slots may fill before 10.30am, if you call is of a routine nature you may be asked to call back the next working day, if you call is urgent please stay on the line. You will be asked by our receptionists for some information regarding your presenting problem to help the doctors prioritise their calls. A doctor will ring you back asap and if appropriate give you an appointment to attend the surgery. Please do not attend the surgery unless you have a pre-arranged appointment or are collecting a letter. Everyone must wear a face mask or face covering when entering the building.
Repeat prescriptions take 48 working hours to process, please do not phone to see if your prescription is ready. All prescriptions are now to be collected at your nominated pharmacy, please do not call at the surgery.
We hope to use our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments & details that are relevant to the practice & our patients.
As well as a source of information about our Practice, the staff & the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. If there is topical health information we will also add this to the website.
Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services & further develop the website to make it a more useful, practical application for our patients.
Flu clinic - invites to the Flu clinic this year will be sent by text or letter. To make an appointment when you receive your text/letter please contact us by email - fluclinic.Z00136@gp.hscni.net
or phone 07709528844 to book for 10th October or 07470266140 to book for 17th October. PLEASE TELEPHONE BETWEEN 11AM AND 1PM OR 2PM AND 4PM ONLY. DO NOT RING THE SURGERY LAND LINE NUMBER.
Please note urgent care services on Bank Holidays are not to be used to order repeat prescriptions.
(Site updated 23/09/2021)